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Bisnis.comJAKARTA – Bank Mandiri continues to innovate to provide simple, fast and secure financial services to customers through the presence of reliable features in the Super App Live by Mandiri. Well, the feature that continues to be updated is none other than Currency Transfer which allows customers to make money transfer transactions to different countries with competitive and fast exchange rates, and the Funds are received in full in the destination country.

This is not without reason, said Aquarius Rudianto, Director of Bank Mandiri Network and Retail Banking: “Currency transfers have now become one of the most popular features among customers in the country. Live by Mandiri in managing foreign exchange (forex) transaction needs. Additionally, currency transfers at Livin’ by Mandiri can now be made in 9 foreign currencies starting from US Dollar (USD), Euro (EUR), Singapore Dollar (SGD), Australian Dollar, AUD , British pound (GBP), Hong Kong dollar. (HKD), Canadian Dollar (CAD), Thai Baht (THB) to Indian Rupee (INR).

“With this feature, we want to offer our customers a convenient and efficient solution for carrying out foreign exchange transactions, especially in today’s digital age. “Thanks to Livin’ by Mandiri, foreign currency transfer transactions by customers can be carried out anytime and anywhere via smartphone,” Aquarius explained in its official statement, Thursday (16/11).

Obviously, since its introduction in mid-February 2023 until November 14, 2023, the total frequency of currency transfers via Livin’ by Mandiri has reached almost 44,000 transactions.

While the total volume of currency transfers during the same period reached IDR 943 billion, approximately 10% of the frequency and volume of currency transfers were carried out by Livin’ by Mandiri users who were at the ‘stranger. In the future, it is hoped that the frequency and volume of foreign currency transfers made by customers abroad will continue to increase.

Meanwhile, the most popular currencies used by customers are USD, SGD, EUR and AUD. At the same time, since the presence of this functionality, the number of new foreign currency accounts opened at Bank Mandiri has also increased, with more than 8,000 new accounts between February 2023 and November 14, 2023.

“We will continue to develop the functionality of Livin’ by Mandiri to be a solution to the financial transaction needs of society at large. “In line with Bank Mandiri’s vision to become the financial partner of choice,” Aquarius said.

Additionally, to broaden the acceptance and acquisition of digital services, Bank Mandiri also recently hosted the Livin’ Around The World program in Sydney, Australia.

As part of routine activities carried out abroad, Bank Mandiri has also introduced an account opening service for Indonesian citizens (WNI) who are abroad directly on the Livin’ by Mandiri application.

“Bank Mandiri encourages all services to be fully digitalized in order to be present as a one-stop financial solution for customers, including Livin’ by Mandiri which can directly accommodate Indonesians in various parts of the world,” he said. added.

At this event held in Sydney, Australia on November 14, 2023, Mandiri Bank invited hundreds of Australian diasporas and students. This event was also attended by the Coordinating Consul for Information, Social and Cultural Affairs of the Consulate General of Indonesia in Sydney, I Made Oka Wardhana.

In addition to currency transfers and account opening, Livin’ Around The World in Australia also introduces several superior features of Livin’ by Mandiri such as Livin’ Sukha to meet lifestyle needs and the Livin’ Investment feature to complement clients’ financial services.

For information, since its launch in October 2021, Livin’ by Mandiri has been downloaded more than 32 million times with the number of active users reaching 21 million users, representing a growth of 55% year-on-year (YoY). Thanks to continuous innovation, Livin’ by Mandiri was able to manage more than 2.02 billion transactions at the end of September 2023, up 50% compared to the previous year.

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