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Then the categories are recalculated based on the score with a final value of 1 to 10. airline index score. In total, Bounce has released 10 international airlines considered the worst in the world for 2023. Two of them are from Indonesia, namely Wings Air and Lion Air.

Here are the 10 worst-ranked airlines in the world:

1. Wings Air – Airline Index Score: 0.37

Wings Air had the lowest index in 2024, just 0.37 out of 10. The airline had the lowest on-time arrival rate, at 47.69%, and the second lowest cancellation rate. higher, at 15.91%.

Therefore, flying with Wing Air is risky if you have a busy schedule. In addition to its unreliability, the airline does not offer free checked bags to economy class passengers, and in-flight dining and entertainment only received a rating of 1 out of 5.

While the airline received a rating of 3 out of 5 for seat comfort, the company’s in-flight staff department received a rating of 2 out of 5.

2. Lion Air – Airline Index Score: 0.61

Lion Air is the second lowest ranked airline in the 2023 index, with the aircraft receiving a score of just 0.61. Less than half of all flights operated by Lion Air arrived on time, while 20.01% of direct flights were canceled, disrupting travelers’ plans.

However, Lion Air is one of the few airlines to offer low fares that include checked baggage on some of its economy class tickets, with domestic passengers able to take a bag weighing up to 20kg.

3. Jetstar Airways – Flight Index Score: 0.94

Jetstar Airways was the third lowest ranked airline in the survey. The airline has an index of just 0.94. The Melbourne, Australia-based budget airline also performed poorly on reliability, with just 62.73 percent of flights arriving on time with a 7.3 percent cancellation rate. .

Like Wings Air, Jetstar Airways does not offer free checked baggage in its fares and carry-on baggage is limited to 7 kg.